1 Introduction & Consent
Eb333 (hereinafter referred to as the "Platform" or "we") is an online gaming service that provides entertainment gaming experiences for users in Bangladesh. These Terms and Conditions ("Terms") apply to all use of the eb333 Platform.
By registering, logging in, or using the eb333 Platform in any way, you are deemed to have accepted these Terms. If you do not agree, please refrain from using eb333.
eb333 reserves the right to modify, amend, or update these Terms at any time. Changes take effect as soon as they are published, and your continued use of the Platform constitutes acceptance of the updated Terms.
2 Eligibility & Registration
The following requirements must be met to open an account and use eb333's services:
- You must be 18 years of age or older.
- You must not be a resident of any region or country where online gaming is strictly prohibited.
- You are using this Platform of your own free will and in sound mental capacity.
- Each individual may only hold one account; multiple accounts by the same person are strictly prohibited.
- All information provided during registration must be accurate, truthful, and complete.
- You must register under your own name. Registration under another person's name or with a false identity is prohibited.
After registration, eb333 may request additional information or documents for identity verification. Withdrawals may be restricted until the KYC (Know Your Customer) process is completed.
eb333 reserves the right to accept or reject any account application and may close any account without providing a reason.
3 Account Security & Responsibility
Keeping your eb333 account secure is entirely your responsibility. The following rules must be followed:
- Never share your password with anyone.
- Keep your login credentials secure and avoid logging in on public computers.
- If you suspect unauthorized access to your account, contact eb333 support immediately.
- The account holder is responsible for all activity that takes place on their account.
- Transferring, selling, or renting your account to another person is strictly prohibited.
Eb333 regularly monitors our systems, and any account found to be involved in suspicious activity will be subject to investigation. Accounts may be temporarily suspended while an investigation is ongoing.
4 Deposit & Withdrawal Policy
The following rules govern deposits and withdrawals on eb333 and apply to all members.
- Information on minimum deposit amounts and payment methods is available on the eb333 Payments page.
- Deposits are usually credited to your account instantly. If you experience any issues, please contact support.
- KYC must be completed before a withdrawal can be processed.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawal requests are generally processed within 15 minutes to 24 hours.
- Maximum withdrawal limits apply on a daily and weekly basis; full details are available on the Payments page.
eb333 reserves the right to hold withdrawals and conduct investigations in cases of suspicious transactions. Any transactions involving money laundering or fraud will be reported to the relevant authorities.
5 Bonus & Promotion Terms
Eb333 offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page. General bonus policies are outlined below:
- Each bonus has specific wagering requirements that must be met before bonus funds can be withdrawn.
- The welcome bonus applies to your first deposit only and can be claimed once per member.
- Using multiple accounts to claim bonuses will result in all accounts and associated funds being forfeited.
- Wagering requirements may vary for certain games; please check the Promotions page for details.
- Eb333 reserves the right to cancel or modify any promotion at any time.
- If bonus abuse is suspected, eb333 will investigate and may void the bonus if necessary.
Attempting to withdraw before meeting bonus conditions will result in the bonus and any associated winnings being voided. Only the original deposit will be returned.
6 Prohibited Activities
The following activities are strictly prohibited on eb333. Violations will result in account termination and forfeiture of funds:
- Creating multiple accounts under a single person.
- Registering with fake or false information.
- Using bots, automated software, or artificial intelligence to play games.
- Any attempt to manipulate game outcomes or the probability of results.
- Money laundering or transactions involving illegal funds.
- Threatening, harassing, or attempting to harm other members.
- Attempting to hack or gain unauthorized access to eb333's systems.
- Registering with a false age while being a minor.
7 Account Closure & Suspension Policy
Eb333 may temporarily suspend or permanently close an account under the following circumstances:
- Violation of any part of these Terms.
- If suspicious or fraudulent activity is detected.
- False information found during KYC verification.
- If the account has been inactive for an extended period (typically 12 months).
- If the member submits a self-exclusion request.
Members may also request account closure at any time. Upon doing so, any remaining balance (subject to applicable bonus conditions) will be available for withdrawal.
8 Privacy & Data Protection
Eb333 is committed to protecting your personal information. To learn how we collect, store, and use your data, please see our Privacy Policy detailed here.
- Information collected during registration is used solely for account management and service delivery.
- Your personal information is not shared with third parties, except where required by law.
- All data is secured via SSL encryption.
9 Responsible Gaming
Eb333 places responsible gaming at the top of its priorities. We want every member to enjoy their experience, and we are committed to ensuring that gaming never becomes a problem.
- Any member can set deposit limits, session limits, or self-exclusion.
- If you notice signs of gaming addiction, please reach out to our support team.
- To learn more about Responsible Gaming, visit our Responsible Gaming Page View.
Gaming is for entertainment — not a source of income. Never wager more than you can afford to lose.
10 Dispute Resolution
For any disputes or complaints, please contact eb333 customer support first. Our team will review each complaint within 48 hours and work to provide a resolution.
- Instant support is available via live chat.
- Detailed complaints can be submitted by email.
- For all disputes, eb333's decision is considered final unless overruled by a higher authority.